The Cleeng Dashboard offers many different reports including transactional, subscriber, customers, and offer. Most of these reports can be exported as CSV or Excel files directly from the Dashboard. The Cleeng API also lets publishers connect their financial reporting and CRM system to Cleeng to retrieve all this information automatically.
For example, using the listTransactions(), you can retrieve all raw transactional data. You can use this to keep your accounting systems in sync, or to analyze for CRM purposes.
Cleeng automatically sends all transactional emails, and subscription related emails. However you can easily extract the user data (CSV, or API) and create tailored campaigns like the following:
- Users who signed up, but didn’t complete their registration => incentivize with special discount (e.g. extra month free access).
- Users who signed up for a free month, but didn’t become paying subscribers => incentivize them with a 50% discount coupon for their first 6 months
- Users who stopped their subscribers themselves => send a short survey to understand why